Frequently Asked Questions
Axcelora Clients
Q. Should I use Axcelora instead of my sales force?
A. Your sales force are experts on your product or service and they most likely have contacts somewhere in your target markets. Those contacts, however, are limited and your sales force does not enjoy making cold calls. Axcelora’s Partners help you bridge that gap with our personal relationships throughout the retail and restaurant industry. Our relationship with the retail industry allows your team to concentrate on what they do best - sell your product to retailers.
Q. What makes Axcelora different from cold call services?
A. Unlike any other service in the world that will make cold calls for you, we are leveraging the relationships that we have built over many years. With more than 500 years of retail experience, we have had the time to meet and know people throughout the retail and restaurant world. Our business is not to make cold calls, but to extend warm relationships.
Q. Can I see your list of Partners?
A. There is a short list of some of our Partners on our website with brief bios to help give you an idea on their backgrounds. However, we do not share who they are on our website. When we establish a relationship with our clients we will let them know who is making an appointment with their target list of retailers.
Q. Will you tell me who I should call?
A. We believe you know your business much better than we ever could. So we would never assume to tell you who you should do business with.
Q. What happens if you cannot make the appointment?
A. There is no charge if an appointment is not able to be setup. Should this occur, we can work with you to determine a new retail or restaurant prospect, or we will refund your deposit.
Q. How long will it take to make an appointment?
A. The length of time it will take to make an appointment will vary considerably. It could be anywhere between the next day to even two months later. We suggest that you plan a two to four week window. Some companies that we call may not have a need to meet with your company. As soon as we learn of the status, we will give you an update. Remember, if there is no appointment, there is no charge to you.
Q. Will I know when an appointment has been set?
A. Our team will contact you with various options for appointment times. In some cases, our team may contact you before they contact the retailer or restaurant to determine when you would like to make the appointment.
Q. Will I be able to chat with the person that is setting the appointment before hand?
A. If you would like to speak with the person that is making the appointment we will certainly work to make that happen. The more our Partners understand your company and the person that is going on the appointment, the higher their success rate. We will be happy to coordinate such a call.
Q. Why would you vet our company?
A. Our goal as a company is to bring the best businesses to the retail and restaurant community. By following this path, our Partners have confidence in the appointments they are going to make. The relationship they are bringing you into is their asset, so they would naturally want to protect that asset. So, we vet all communities involved in Axcelora, including Clients and Partners.
A. Your sales force are experts on your product or service and they most likely have contacts somewhere in your target markets. Those contacts, however, are limited and your sales force does not enjoy making cold calls. Axcelora’s Partners help you bridge that gap with our personal relationships throughout the retail and restaurant industry. Our relationship with the retail industry allows your team to concentrate on what they do best - sell your product to retailers.
Q. What makes Axcelora different from cold call services?
A. Unlike any other service in the world that will make cold calls for you, we are leveraging the relationships that we have built over many years. With more than 500 years of retail experience, we have had the time to meet and know people throughout the retail and restaurant world. Our business is not to make cold calls, but to extend warm relationships.
Q. Can I see your list of Partners?
A. There is a short list of some of our Partners on our website with brief bios to help give you an idea on their backgrounds. However, we do not share who they are on our website. When we establish a relationship with our clients we will let them know who is making an appointment with their target list of retailers.
Q. Will you tell me who I should call?
A. We believe you know your business much better than we ever could. So we would never assume to tell you who you should do business with.
Q. What happens if you cannot make the appointment?
A. There is no charge if an appointment is not able to be setup. Should this occur, we can work with you to determine a new retail or restaurant prospect, or we will refund your deposit.
Q. How long will it take to make an appointment?
A. The length of time it will take to make an appointment will vary considerably. It could be anywhere between the next day to even two months later. We suggest that you plan a two to four week window. Some companies that we call may not have a need to meet with your company. As soon as we learn of the status, we will give you an update. Remember, if there is no appointment, there is no charge to you.
Q. Will I know when an appointment has been set?
A. Our team will contact you with various options for appointment times. In some cases, our team may contact you before they contact the retailer or restaurant to determine when you would like to make the appointment.
Q. Will I be able to chat with the person that is setting the appointment before hand?
A. If you would like to speak with the person that is making the appointment we will certainly work to make that happen. The more our Partners understand your company and the person that is going on the appointment, the higher their success rate. We will be happy to coordinate such a call.
Q. Why would you vet our company?
A. Our goal as a company is to bring the best businesses to the retail and restaurant community. By following this path, our Partners have confidence in the appointments they are going to make. The relationship they are bringing you into is their asset, so they would naturally want to protect that asset. So, we vet all communities involved in Axcelora, including Clients and Partners.
Axcelora Partners
Q. Why should I become an Axcelora Partner ?
A. There are several reasons to become an Axcelora Partner. First, it will give you a reason to keep your contact list relevant. If you are going to monetize your Rolodex, you should make occasional contact with your friends. They are much more likely to take your call if you keep in touch with them. Secondly, it is a nice way to make a little extra money. This is not a full time job and was never designed to be. However, we would anticipate that our average Partner will make 1 appointment per month as our company gets in full swing. Thirdly, as our Temporary Executive Program gets on line (near the end of Q3 2015) Axcelora Partners will be the only people that will be eligible to participate. The program is envisioned to leverage our contacts in the HR world to place our Partners in Temporary Executive positions throughout the retail/restaurant world. This is a growing part of the People part of the Restaurant/Retail world.
Q. How can I assure that this will be a good meeting for my contact?
A. Before we take an assignment from a client we do an extensive background check to assure the quality of the client. We check three retail/restaurant references from the client. Additionally, you will have the ability to chat with the person that will be going on the appointment. If, for whatever reason, you are not comfortable introducing the client to your contact you have no obligation to do so. Simply contact Axcelora and let us know that you do not want to undertake the assignment. We are very sensitive to the importance of your relationship with your contacts.
Q. Do I need to attend the appointment?
A. Our responsibility is to set the appointment for our client with your contact. If the client asks you to attend the appointment, and you would like to do that, you will be able to make those arrangements with the client. As Axcelora sees the process today, that would be a rare occurrence.
Q. Do I have to give you the names of all of my contacts?
A. At Axcelora Partners, we believe the names of your contacts are your asset. All we ask for is the name of the company and the specialty your contact works in (accounting, construction, marketing, HR, etc.) We have set up this business with you in mind. Without a good core of Partners, Axcelora would not exist. Our goal is to leverage the power of our entire contact list for the good of the group.
Q. Am I obligated to take all of the assignments?
A. You are under no obligation to take on any assignment you are not comfortable with. When we contact you with an assignment simply let us know that you would like to pass on that assignment. This will not hurt your standing with our group. We respect your ability to say no.
Q. How long is my obligation to Axcelora?
A. Your obligation to Axcelora is for as long as you would like it to be. If for some reason you decide to end your time with Axcelora,, just let us know and we will not include you in any future opportunities. Axcelora will only be successful if all of our Partners are comfortable in what they are doing. On the other hand, there is no reason that we can think of that you would not want to be involved in this organization for a long time.
Q. What happens if I don’t take the assignment?
A. We look for another member of the group that would be interested in taking the assignment.
Q. Why do you do background checks?
A. One of the key pillars of our brand is integrity. Our intent is to have all aspects of Axcelora fully vetted. Every partner and client will provide three references which will be checked to determine their quality of work, standards and values. We want you to be comfortable that you are involved in an organization that values your assets. In building this company we spoke with our colleagues in the retail industry and told them our idea. They told us that they would be happy to take the appointments we set as long as we ensured that they were with quality people. If we continue our business on that basis, they will continue to take our appointments.
Q. How will we get feedback from our contacts?
A. We will reach out to the client and ask for their feedback on the appointment. Was it an appropriate person, were they on time, were they interested in the product. We will also encourage feedback from your contacts.
A. There are several reasons to become an Axcelora Partner. First, it will give you a reason to keep your contact list relevant. If you are going to monetize your Rolodex, you should make occasional contact with your friends. They are much more likely to take your call if you keep in touch with them. Secondly, it is a nice way to make a little extra money. This is not a full time job and was never designed to be. However, we would anticipate that our average Partner will make 1 appointment per month as our company gets in full swing. Thirdly, as our Temporary Executive Program gets on line (near the end of Q3 2015) Axcelora Partners will be the only people that will be eligible to participate. The program is envisioned to leverage our contacts in the HR world to place our Partners in Temporary Executive positions throughout the retail/restaurant world. This is a growing part of the People part of the Restaurant/Retail world.
Q. How can I assure that this will be a good meeting for my contact?
A. Before we take an assignment from a client we do an extensive background check to assure the quality of the client. We check three retail/restaurant references from the client. Additionally, you will have the ability to chat with the person that will be going on the appointment. If, for whatever reason, you are not comfortable introducing the client to your contact you have no obligation to do so. Simply contact Axcelora and let us know that you do not want to undertake the assignment. We are very sensitive to the importance of your relationship with your contacts.
Q. Do I need to attend the appointment?
A. Our responsibility is to set the appointment for our client with your contact. If the client asks you to attend the appointment, and you would like to do that, you will be able to make those arrangements with the client. As Axcelora sees the process today, that would be a rare occurrence.
Q. Do I have to give you the names of all of my contacts?
A. At Axcelora Partners, we believe the names of your contacts are your asset. All we ask for is the name of the company and the specialty your contact works in (accounting, construction, marketing, HR, etc.) We have set up this business with you in mind. Without a good core of Partners, Axcelora would not exist. Our goal is to leverage the power of our entire contact list for the good of the group.
Q. Am I obligated to take all of the assignments?
A. You are under no obligation to take on any assignment you are not comfortable with. When we contact you with an assignment simply let us know that you would like to pass on that assignment. This will not hurt your standing with our group. We respect your ability to say no.
Q. How long is my obligation to Axcelora?
A. Your obligation to Axcelora is for as long as you would like it to be. If for some reason you decide to end your time with Axcelora,, just let us know and we will not include you in any future opportunities. Axcelora will only be successful if all of our Partners are comfortable in what they are doing. On the other hand, there is no reason that we can think of that you would not want to be involved in this organization for a long time.
Q. What happens if I don’t take the assignment?
A. We look for another member of the group that would be interested in taking the assignment.
Q. Why do you do background checks?
A. One of the key pillars of our brand is integrity. Our intent is to have all aspects of Axcelora fully vetted. Every partner and client will provide three references which will be checked to determine their quality of work, standards and values. We want you to be comfortable that you are involved in an organization that values your assets. In building this company we spoke with our colleagues in the retail industry and told them our idea. They told us that they would be happy to take the appointments we set as long as we ensured that they were with quality people. If we continue our business on that basis, they will continue to take our appointments.
Q. How will we get feedback from our contacts?
A. We will reach out to the client and ask for their feedback on the appointment. Was it an appropriate person, were they on time, were they interested in the product. We will also encourage feedback from your contacts.